Incident Information: Optus is actively monitoring the severe weather event in NSW that is currently causing power outages, affecting Mobile – Voice & Internet and NBN Internet. If customers are in an impacted area, you may experience disruptions to your Optus service, including calls, text, and internet access. In the instance of an emergency, customers should still dial Triple Zero. Calls to Triple Zero on mobile networks during power outages should work if another carrier is available. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1956851]
Services Impacted: Mobile - Voice, Data and SMS