Optus Mobile Significant Local Outage - NSW [Optus Ref: CS1957293] Monday 7th September 2026 11:09:00


Incident Information: There is a current Optus Mobile outage affecting Braidwood and Majors Creek, 2622, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1957293]

Services Impacted: Mobile - Voice and Data

Resolution Update: Optus has confirmed that this local outage has been resolved. Services have been restored, and this incident is now closed.

Incident Information: Optus apologises for the ongoing service disruption caused by this outage. There has been no further information provided since their previous update. We understand the impact this is having on customers and appreciate your continued patience while Optus works to resolve the issue.

Cause: Unplanned Equipment failure

Emergency Call Service (000): Please note Optus have confirmed that calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.