Optus Mobile Significant Local Outage - NSW [Optus Ref: CS1962711] Thursday 24th September 2026 14:54:00


Incident Information: There is a current Optus Mobile outage affecting Gunnedah Surrounds, Quirindi, and Scone Surrounds, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus teams are actively working to restore services as a priority, and further updates will be posted as they become available. [Optus Ref: CS1962711]

Services Impacted: Mobile - Voice and Data

Identified Cause: Unplanned Equipment failure

Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.

Resolution Information: Optus are pleased to advise that the outage impacting services in Gunnedah Surrounds, Quirindi and Scone Surrounds areas New South Wales has been resolved. All services should now be back to normal. Optus are sorry for the impact this is had on customers and thank you for your patience.