Incident Information: There is a current Optus Mobile outage affecting Bellingen, 2454 NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1971813]
Services Impacted: Mobile Data & Voice
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Next Update: When next available
This is now resolved
Incident Information: There is a current Optus Mobile outage affecting Karuah, 2324, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1969981]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: There is a current Optus Mobile outage affecting Mossman & Newell, 4873, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1969929]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: There is a current Optus Mobile outage affecting Alice Springs (0870), Connellan (0873) and Larapinta (Nt) (0875) areas Northern Territory. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1968610]
Services Impacted: Mobile - Voice and Data
Resolution Confirmation: Optus are pleased to advise that the outage has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Hernani & Merriwa, 2453, 2329, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1967480]
Services Impacted: Mobile - Voice and Data
Resolution Confirmation: Optus have confirmed that this outage has since resolved, and services have returned to normal.
Incident Information: There is a current Optus Mobile outage affecting Karuah (2324) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus teams are actively working to restore services as a priority, and further updates will be posted as they become available. [Optus Ref: CS1962921]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: There is a current Optus Mobile outage affecting Gunnedah Surrounds, Quirindi, and Scone Surrounds, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus teams are actively working to restore services as a priority, and further updates will be posted as they become available. [Optus Ref: CS1962711]
Services Impacted: Mobile - Voice and Data
Identified Cause: Unplanned Equipment failure
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Resolution Information: Optus are pleased to advise that the outage impacting services in Gunnedah Surrounds, Quirindi and Scone Surrounds areas New South Wales has been resolved. All services should now be back to normal. Optus are sorry for the impact this is had on customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Cape Tribulation (4873) and Kimberley (4873) areas Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1962397]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Cape Tribulation and Kimberley areas in Queensland 4873 has been resolved.
Incident Information: There is a current Optus Mobile outage affecting VIC, SA, TAS, & NT. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1958700]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to confirm this outage has been resolved, and all services have since returned to normal.
Incident Information: There is a current Optus Mobile outage affecting Braidwood and Majors Creek, 2622, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1957293]
Services Impacted: Mobile - Voice and Data
Resolution Update: Optus has confirmed that this local outage has been resolved. Services have been restored, and this incident is now closed.
Incident Information: Optus apologises for the ongoing service disruption caused by this outage. There has been no further information provided since their previous update. We understand the impact this is having on customers and appreciate your continued patience while Optus works to resolve the issue.
Cause: Unplanned Equipment failure
Emergency Call Service (000): Please note Optus have confirmed that calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.
Incident Information: There is a current Optus Mobile outage affecting Laidley Heights and Thornton, 4341, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1957013]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: Some AGL Telco customers who were migrated on 6th/7th September may be experiencing issues with their NBN service. We’re investigating and working to resolve the issue as quickly as possible. We’ll provide an update when we have more information, and we’re sorry for the inconvenience.
Services Impacted: NBN
Next Update: When Available
This incident is now resolved
Incident Information: Optus is actively monitoring the severe weather event in NSW that is currently causing power outages, affecting Mobile – Voice & Internet and NBN Internet. If customers are in an impacted area, you may experience disruptions to your Optus service, including calls, text, and internet access. In the instance of an emergency, customers should still dial Triple Zero. Calls to Triple Zero on mobile networks during power outages should work if another carrier is available. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1956851]
Services Impacted: Mobile - Voice, Data and SMS
Resolution Information: Optus can advise that the outage impacting Optus customers in NSW is now resolved and all services should now be operational.
Incident Information: There is a current Optus Mobile outage affecting Tennant Creek (0861) area Northern Territory. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1954406]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: There is a current Optus Mobile outage affecting Kuranda (4881) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1951201]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus have advised that this outage has now resolved and services returned to normal operation.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, EVANS LANDING, MISSION RIVER, NANUM, ROCKY POINT, TRUNDING, WEIPA AIRPORT, 4873, 4874, 4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 993299]
Services Impacted: 4G
Next Update: When next available
Resolution Information: Telstra have advised that the outage has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, MISSION RIVER, 4874,4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 993298]
Services Impacted: 4G
Next Update: When next available
Resolution Information: Telstra have advised that the outage has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, EVANS LANDING, MAPOON, MISSION RIVER, NANUM, ROCKY POINT, TRUNDING, WEIPA AIRPORT, 4873,4874,4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 993308]
Services Impacted: 4G
Next Update: When next available
Resolution Information: Telstra have advised that the outage has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting MAPOON, MISSION RIVER, 4874. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 993307]
Services Impacted: 4G
Next Update: When next available
Resolution Information: Telstra have advised that the outage has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, MISSION RIVER, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 993310]
Services Impacted: 4G
Next Update: When next available
Resolution Information: Telstra have advised that the outage has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting DUBBO, 2830, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: : NEADVICE 992442]
Services Impacted: 4G
Resolution Information: Telstra have advised that the outage NEADVICE 992442 has been restored and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, MISSION RIVER, 4874, 4892. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992289]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, EVANS LANDING, MAPOON, MISSION RIVER, NANUM, ROCKY POINT, TRUNDING, WEIPA AIRPORT, 4873, 4874, 4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992294]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, EVANS LANDING, MISSION RIVER, NANUM, ROCKY POINT, TRUNDING, WEIPA AIRPORT, 4873, 4874, 4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992292]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting MAPOON, MISSION RIVER, 4874, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992291]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting, AURUKUN, MISSION RIVER, 4874,4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992288]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting MISSION RIVER, 4874, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992287]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting AURUKUN, EVANS LANDING, MAPOON, MISSION RIVER, NANUM, ROCKY POINT, TRUNDING, 4873,4874,4892, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992293]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Weipa (4874) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1947611 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
**Update Information:**We are pleased to advise that the outage impacting services has been resolved.
Incident Information: There is a current Telstra Mobile outage affecting MAPOON, MISSION RIVER, AURUKUN, MISSION RIVER, WEIPA AIRPORT 4874, 4892. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Optus Ref: NEADVICE 992284, NEADVICE 992285]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current NBN outage in Remote Queensland: Nanum, Rocky Point and Trunding. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: When available
Incident Information: A third-party managed network infrastructure fault that impacted the nbn® network has been restored, and nbn® services are now back online. nbn engineers are completing health checks and we will continue to actively monitor ongoing nbn® network stability.
Incident Information: There is a current Telstra Mobile outage affecting KOWANYAMA, MARAMIE, PORMPURAAW, UNNAMED LOCALITY, YAGOONYA 4876, 4892, 9998, 9999 QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 992217]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
unplanned outage NEADVICE 992217 has been restored.
Incident Information: There is a current Optus Mobile outage affecting Cardwell (4849), Granadilla (4855) and Tully (4854) QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1946786]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Cardwell (4849), Granadilla (4855) and Tully (4854) areas Queensland has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Cardwell (4849), Granadilla (4855) and Tully (4854) areas Queensland due to Unplanned Equipment failure. Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi. [Optus Ref: CS1946786]
Services Impacted: Mobile - Voice and Data
Incident Information: There is a current Telstra Mobile outage affecting antonymyre, baynton, bulgarra, burrup, cleaverville, cooya pooya, dampier archipelago, gap ridge, karratha, maitland, millars well, mount anketell, mulataga, nickol, pegs creek, stove hill, coral bay, exmouth gulf, lyndon, macleod, ningaloo,6713,6714,6701,6707. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 986342,NEADVICE 989382]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Cairns (4870) area Queensland You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1945070]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: This has been resolved
Services Impacted: Mobile - Voice and Data
Incident Information: There is a current calls failing incident that may cause problems when trying to make or receive calls due to an intermittent issue with New Zealand calls. Our Engineers are investigating and further updates will be posted as they become available
Services Impacted: Inbound and outbound calls are intermittently failing.
Restoration update : The New Zealand calling services has now been resolved. If you continue to experience any issues, please contact Symbio Operations on 02 9994 8585 or raise a support ticket via the Symbio Customer Portal.
Incident Information: There is a current Optus Mobile outage affecting Rangeville (4350) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1943126]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Rangeville (4350) area Queensland has been resolved.
All services should now be back to normal
Incident Information: There is a current Telstra Mobile outage affecting CORAL BAY, EXMOUTH GULF, LYNDON, NINGALOO 6701, 6707 WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 989382]
Services Impacted: Mobile - Voice and Data
Incident Information: There is a current Optus Mobile outage affecting Adelaide - North and Barossa - Yorke - Mid North areas South Australia. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1940374]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Adelaide - North and Barossa - Yorke - Mid North areas South Australia has been resolved.
All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting burcher, condobolin, derriwong, euabalong, fairholme, fifield, kiacatoo, mulguthrie, ootha, tullibigeal, ungarie,2669,2671,2871,2875,2877. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 983349]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
unplanned outage NEADVICE 983349 has been restored.
Incident Information: There is a current Telstra Mobile outage affecting Daly River, Maranunga, Nauiyu, Tipperary, 0822, NT. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 982992]
Services Impacted: Mobile - Voice and Data
Resolution Information : Telstra have advised that the outage NEADVICE 982992 has been restored, and services are operating normally. We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting Laverton & Leonora, 6438 & 3440, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 983144]
Services Impacted: Mobile - Voice and Data
Resolution Confirmation: Telstra are pleased to advise that this unplanned outage has now been resolved, and all services should be operating as normal. We thank customer for their patience while Telstra worked on resolving the issue.
Incident Information: There is a current NBN outage in NSW EDEN . You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: 30 minutes
Incident Information: There is a current NBN outage in EDEN NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: Resolved
Incident Information: There is a current Telstra Mobile outage affecting BREAKAWAY, FISHER, HAPPY VALLEY, HEALY, MENZIES, MICA CREEK, MILES END, MORNINGTON, MOUNT ISA, MOUNT ISA CITY, PARKSIDE, PIONEER, SPREADBOROUGH, SUNSET, THE GAP, TOWNVIEW, 4061, 4825, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 982217]
Services Impacted: Mobile - Voice and Data
Resolution Confirmation: Telstra are pleased to advise that unplanned outage NEADVICE 982217 has been restored and all services should now return to normal operation. We thank customers for their patience while Telstra worked to resolve the issue.
Incident Information: There is a current Telstra Mobile outage affecting Breakaway, Fisher, Happy Valley, Healy, Kalkadoon, Lanskey, Menzies, Mica Creek, Miles End, Mornington, Mount Isa, Mount Isa City, Parkside, Pioneer, Ryan, Soldiers Hill, Spreadborough, Sunset, The Gap, Townview, Winston, 4061, 4825, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 982075]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BOVELL, GEOGRAPHE 6280. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: 981597]
Services Impacted: Mobile - Voice and Data
Resolution Confirmation: Telstra have advised that the unplanned outage NEADVICE 981597 has been restored. We thank customers for their patience while Telstra worked to resolve the issue.
Incident Information: There is a current Optus Mobile outage affecting Torquay, 4655, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1931909]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Torquay, 4655, QLD has been resolved. All services have returned back to normal operation. Optus are sorry for the impact this had on our customers, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Alice Springs (871) area Northern Territory]. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1930550]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Optus is pleased to advise that the outage impacting services in Alice Springs (0871) area Northern Territory has been resolved.
All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current Telstra Mobile outage affecting CAPE RANGE NATIONAL PARK, EXMOUTH, EXMOUTH GULF, LEARMONTH, NINGALOO, NORTH WEST CAPE 6701, 6707 WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref :NEADVICE 980773]
Services Impacted: Mobile - Voice and Data
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting ALLANDALE, BOONAH, BUNBURRA, BUNJURGEN, CANNON CREEK, COULSON, DUGANDAN, FASSIFERN VALLEY, FRENCHES CREEK, HOYA, KALBAR, KENTS POCKET, MILFORD, MOUNT ALFORD, MOUNT FRENCH, TEMPLIN, TEVIOTVILLE, WALLACES CREEK. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref :NEADVICE 980459 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
**Resolution update :**Telstra just letting you know that outage unplanned outage NEADVICE 980459 has been restored.
Incident Information: There is a current Optus Mobile outage affecting Sleepy Hollow (2483) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1929096]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Sleepy Hollow (2483) area New South Wales has been resolved. All services should now be back to normal.
Incident Information: There is a current unplanned NBN outage affecting Sydney, 2000, NSW. You may be experiencing problems when trying to connect or use your internet service. NBN Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000022175801]
Services Impacted: NBN
Resolution Information: NBN have advised they have addressed the issue and services have been restored, the outage duration was two minutes. No further issues have been observed post restoration.
Incident Information: There is a current Optus Mobile outage affecting Strahan, Zeehan, 7468, 7469, TAS. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1928303]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Information: We are pleased to advise that the outage impacting services has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Goulburn (2580) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1928083]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Goulburn (2580) area New South Wales has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Smoky Bay (5680) and Streaky Bay (5680) areas South Australia. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1926163]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution update : We are pleased to advise that the outage impacting services in Smoky Bay (5680) and Streaky Bay (5680) areas South Australia has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience. If your service is still not working, kindly raise a fault via MyWholesale Portal.
Incident Information: There is a current Telstra Mobile outage affecting NT, EAST ARNHEM, NHULUNBUY, 0822, 0880. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 978559]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 978557 has been restored, and services are operating normally, We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting Bringalily, Canning Creek, Clontarf, Coolmunda, Gore, Inglewood, Karara, Kooroongarra, Lavelle, Leyburn, Millwood, Mosquito Creek, Mount Emlyn, Oman Ama, Punchs Creek, Rocky Creek, Stonehenge, 4019, 4352, 4357, 4365, 4387, 4730, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 977556]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 977556 has been restored, and services are operating normally.
Incident Information: There is a current Optus Mobile outage affecting Lake Cargelligo (2672) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1924526]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Lake Cargelligo (2672) area New South Wales has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting ARDGLEN, BIG JACKS CREEK, BITHRAMERE, BLACKVILLE, BORAMBIL, BRAEFIELD, BREEZA, CALALA, CAROONA, CARROLL, CATTLE CREEK, CHILCOTTS CREEK, CURLEWIS, CURRABUBULA, DUNGOWAN, DURI, GAROO, GOONOO GOONOO, GOWRIE, GUNNEDAH, KARS SPRINGS, KINGSWOOD, LITTLE JACKS CREEK, LOOMBERAH, MACDONALDS CREEK, MERRIWA, MURRURUNDI, ORANGE GROVE, PAGES RIVER, PARRAWEENA, PIALLAWAY, PINE RIDGE, QUIPOLLY, QUIRINDI, SPRING RIDGE, TIMBUMBURI, UPPER DARTBROOK, WALLABADAH, WARRAH, WARRAH CREEK, WARRAH RIDGE, WARRAL, WERRIS CREEK, WESTDALE, WILLOW TREE, WINDY, WINTON, 2329, 2330, 2336, 2337, 2338, 2339, 2340, 2341, 2342, 2343, 2344, 2380, 2381, 2550, 2650, 2652, 2653, 2747, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 977834]
Services Impacted: 4G
**Resolution update : ** Telstra letting you know that outage unplanned outage NEADVICE 977834 has been restored.
Incident Information: There is a current Telstra Mobile outage affecting Dampier Peninsula, 6725, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: 977077]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 977077 has been restored, and services are operating normally, We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Telstra Mobile outage affecting BALLENDELLA, BAMAWM, ECHUCA, ECHUCA VILLAGE, ECHUCA WEST, FAIRY DELL, KANYAPELLA, LOWER MOIRA, MOAMA, NANNEELLA, STRATHALLAN, YAMBUNA, 2731, 3561, 3564, 3621, 3622, 3639, 3875, NSW, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 977007]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 977007 has been restored, and services are operating normally,. We thank customer for their patience and understanding as Telstra worked to resolve the outage,
Incident Information: There is a current Telstra Mobile outage affecting BOAMBEE, BOAMBEE EAST, BONVILLE, BUCCA, BUNDAGEN, COFFS HARBOUR, KARANGI, KORORA, NORTH BOAMBEE VALLEY, SAWTELL, TOORMINA, UPPER ORARA, 2450, 2452, 2454, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 976556]
Services Impacted: 4G
Resolution Information: Telstra have advised that the outage NEADVICE 976556 has been restored, and services are operating normally.
Incident Information: A network fault is currently affecting nbn services in the Hunter Region of NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000022122703]
Locations impacted: Bundabah, Karuah, North Arm Cove, Pindimar, Tea Gardens, NSW.
Services Impacted: NBN
Resolution Information: A third-party managed network infrastructure outage had impacted the nbn® network and has since been restored. nbn® services are now back online, and nbn® engineers have completed health checks and confirm services are operating within normal parameters.
Incident Information: There is a current Optus Mobile outage affecting Nutfield (3099), Whittlesea (3757) and Yan Yean (3755) areas Victoria. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1919435]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage has been resolved. All services should now be back to normal. Optus apologise for the impact this outage had on our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Sandy Bay, 7005, TAS. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1918235]
Emergency Call Service (000): Calls to Emergency Services are not impacted by this outage.
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Beaudesert (4285) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1918166]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Dalyellup (6230) area Western Australia. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1917328]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Denham (6537) and Monkey Mia (6537) areas Western Australia. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1916856]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services has been resolved. All services should now be back to normal. Optus are sorry for the impact this had on our customers, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Springlands (4804) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1914597]
Services Impacted: Mobile - Voice and Data
Incident Information: Optus are pleased to advise that the outage impacting services in Springlands, 4804, QLD has been resolved. All services should now be back to normal. Optus apologise for the impact this had on our customers, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Tamworth - Gunnedah and Upper Hunter areas New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1914416]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution update : We are pleased to advise that the outage impacting services in Tamworth - Gunnedah and Upper Hunter areas New South Wales has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience. If your service is still not working, kindly raise a fault via MyWholesale Portal.
Incident Information: There is a current Optus Mobile outage affecting in Stake Hill (6181) area Western Australia. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1912491]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Stake Hill (6181) area Western Australia has been resolved. All services should now be back to normal.
Incident Information: A network fault is currently affecting nbn services in the Northern Rivers District, NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Locations impacted: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Services Impacted: NBN
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Gilderoy and Yarra Junction, 3797, Victoria. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1911023]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Gilderoy and Yarra Junction, 3797, VIC has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Tomakin (2537) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1910591]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Tomakin (2537) area New South Wales has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Rottnest Island, 6161, WA confirmed to be caused by local power outages. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1910363]
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Services Impacted: Mobile - Voice and Data
Resolution information: Optus are pleased to advise that the outage impacting services in Rottnest Island, 6161, WA has been resolved. All services should now be back to normal.
Incident Information: There is a current NBN outage in Moss Vale NSW 2577. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000022042501]
Services Impacted: NBN
Resolution Information: NBN are happy to confirm that the outage affecting Moss Vale, 2577, NSW, has been resolved and all services returned to normal operation.
Incident Information: There is a current Optus Mobile outage affecting Hampshire (7321) and Romaine (7320) areas Tasmania. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1909196]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Hampshire (7321) and Romaine (7320) areas Tasmania has been resolved. All services should now be back to normal.
Incident Information: There is a current NBN outage in Miranda NSW effecting HFC Services. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000022037239]
Services Impacted: NBN
Resolution Information: NBN have confirmed this outage was resolved and all services have returned to normal operation.
Incident Information: There is a current Telstra Mobile outage affecting EAST ARNHEM 0822. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: 969977]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 969977 has been restored, and services are operating normally,. We thank customer for their patience and understanding as Telstra worked to resolve the outage
Incident Information: There is a current Optus Mobile outage affecting Thredbo Village (2625) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1907222]
Services Impacted: Mobile - Voice and Data
Next Update: 05/04/2026 17:50:28 AEST
Resolution Update: We are pleased to advise that the outage impacting services has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current Telstra Mobile outage affecting DUNDOWRAN, DUNDOWRAN BEACH, ELI WATERS, KAWUNGAN, NIKENBAH, PIALBA, TAKURA, URRAWEEN, WALLIGAN, 4655, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available [Telstra Ref: NEADVICE 961281].
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 961281 has been restored, and services are operating normally, We thank customer for their patience and understanding as Telstra worked to resolve the outage.
Incident Information: There is a current Optus Mobile outage affecting Kurunjang (3337) .You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1905723)
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current NBN significant local outage affecting Exmouth, 6707, WA due to severe weather causing power outages. You may be experiencing problems when trying to connect or use your internet service. Restoration of NBN services is dependent on the return of commercial power supply. NBN is closely monitoring power restoration, and will dispatch technicians where NBN services do not self-rectify following the restoration of commercial power. [Internal Ref: #363619]
Services Impacted: NBN
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting TELFER, 6762, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 967820]
Services Impacted: Mobile Data and Voice
Resolution Information: Optus has confirmed that this unplanned 4G service interruption has been resolved. We thank customers for their patience during this outage.
Incident Information: There is a current Optus Mobile outage affecting Mount White (2250) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1904462]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Mount White (2250) area New South Wales has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Sandy Creek, 5350, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1903548]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
We are pleased to advise that the outage impacting services in Sandy Creek (5350) area South Australia has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Port Neill (5604) and Ungarra (5607) areas, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1902564]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Port Neill (5604) and Ungarra (5607) areas South Australia has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BELLELLEN, BLACK RANGE, BULGANA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, GERMANIA, GREAT WESTERN, GREENS CREEK, ILLAWARRA, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, STAWELL, 3374, 3377, 3380, 3381, 3384, 3385, 3387, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 966345]
Services Impacted: 4G
Resolution Information : Telstra have advised that the outage NEADVICE 966345 has been restored, and services are operating normally,
Incident Information: There is a current NBN outage in Marsden Park, NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000021983753]
Services Impacted: NBN
Next Update: When Next Available
Incident Information: There is a current NBN outage in Moss Vale, NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [NBN Ref: INC000021981286]
Services Impacted: NBN
Next Update: When Next Available
Incident Information: There is a current VoIP incident that may cause problems when trying to make or receive calls from your VoIP service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: VoIP
Resolution update: Our technical team has resolved the issue and all the services are back to normal.
Incident Information: There is a current NBN outage affecting fixed wireless services in Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands. 4343, 4341, 4342, 4340, 4347, QLD. You may be experiencing problems when trying to connect or use your internet service. NBN Technicians are now on-site and are working to restore the affected NBN services as a priority. [NBN Ref: INC000021973774]
Services Impacted: NBN - Fixed Wireless
Next Update: When Next Available
Incident Information: There is a current NBN outage in Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Williamstown, 5351, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1901206]
Services Impacted: Mobile - Voice and Data
Optus is pleased to advise that the outage impacting services in Williamstown (5351) area South Australia has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Middlemount (4746) area Queensland. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1900830]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Middlemount, 4746, QLD has been resolved. All services should now be back to normal. We're sorry for the impact this had on our customers, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Hervey Range, 4817, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1900433]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Hervey Range, 4817, QLD has been resolved. All services should now be back to normal. We're sorry for the impact this may have had on our customers, and thank you for your patience while Optus worked to resolve the issue.
Incident Information: There is a current Optus Mobile outage affecting Yarragon (3823) area Victoria. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1900008]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Yarragon (3823) area Victoria has been resolved. All services should now be back to normal.
Incident Information: There is a current NBN outage in Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere, Woongarra.. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: When available
Incident Information: There is a current Optus Mobile outage affecting Mount Burges, 6429, WA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1898237]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Mount Burges, 6429, WA has been resolved. All services should now be back to normal. We're sorry for the impact this is had on our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Inverell - Tenterfield, Richmond Valley - Coastal and Richmond Valley - Hinterland areas New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1898117]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There was an Optus Mobile outage incident is now resolved.
Services Impacted: Mobile - Voice and Data
Incident Information: There is a current NBN outage in Cams Wharf, Catherine Hill Bay, Murrays Beach, Nords Wharf, NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. (Incident reference: INC000021895658)
Services Impacted: NBN
Next Update: When next available
Information: We are aware of performance degradation of internet services in QLD and are working with our Engineers to resolve this as soon as possible. Further details will be provided here as they become available.
Services Impacted: Broadband
Next Update: When Next Available
Incident Information: There is a current Optus Mobile outage affecting Inverloch (3996) area Victoria. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1897114]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: This has been resolved
Services Impacted: Mobile - Voice and Data
Incident Information: There is a current Optus Mobile outage affecting Pillar Valley (2462) area New South Wales. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1896970 ]
Services Impacted: Mobile - Voice and Data
Resolution Update : We are pleased to advise that the outage impacting services in Pillar Valley (2462) area New South Wales has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience. If your service is still not working, kindly raise a fault via MyWholesale Portal.
Incident Information: There is a current Telstra Mobile outage affecting ANGOURIE, ESK, FREEBURN ISLAND, GOODWOOD ISLAND, ILUKA, MICALO ISLAND, THE FRESHWATER, THE GAP, WOODY HEAD, WOOLOWEYAH, WOOMBAH, YAMBA, YURAYGIR 2464, 2466, 2469, 2472, 2650 NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: 963395, 963396]
Services Impacted: Mobile - Voice and Data
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Regional Outage in Strathalbyn (5255). You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1896397]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Strathalbyn (5255) area South Australia has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current Telstra Mobile outage affecting CEDUNA, HASLAM, LAURA BAY, MERGHINY, MUDAMUCKLA, PERLUBIE, PETINA, SMOKY BAY, STREAKY BAY, WANDANA,5680,5690. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 962511]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
unplanned outage NEADVICE 962511 has been restored.
Incident Information: There is a current Optus Mobile outage affecting Port Wakefield (5550) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1894627]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Update : We are pleased to advise that the outage impacting services in Port Wakefield (5550) area South Australia, SA has been resolved.All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.If your service is still not working, kindly raise a fault via MyWholesale Portal
Incident Information: There is a current Optus Mobile outage affecting Lismore (2480) area New South Wales, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1894564 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: We are pleased to advise that the outage impacting services has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Denman (2328) area New South Wales, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1894435 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: We are pleased to advise that the outage impacting services has been resolved.
Incident Information: There is a current Optus Mobile outage affecting West Coast (SA) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1894294]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: We are pleased to advise that the outage impacting services has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Elliston (5670) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1894235]
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Optus is pleased to advise that the outage impacting services in Elliston (5670) area South Australia has been resolved.
Incident Information: There is a current Optus Mobile Regional Outage in Lismore (2480) area New South Wales, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1893574]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Optus is pleased to advise that the outage impacting services in Lismore (2480) area New South Wales, NSW has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Googong, NSW 2620. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1893008]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Googong, 2620, NSW has been resolved. All services should now be back to normal. Optus apologise for the impact this had on our customers, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Benalla (3672) area Victoria, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1892568 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Information: Optus are pleased to advise that the outage impacting services has been resolved. Optus are sorry for the impact this had on our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Tungamull (4702) area Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1892430]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Optus is pleased to advise that the outage impacting services in Tungamull (4702) area Queensland, QLD has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Wondunna (4655) area Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1891740]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Information: Optus are pleased to advise that the outage impacting services has been resolved. Optus are sorry for the impact this had on our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Benalla (3672) area Victoria, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1891684]
Services Impacted: Mobile - Voice and Data
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.
Resolution Information: Optus are pleased to advise that the outage impacting services in Benalla, 3672, VIC has been resolved. Optus are sorry for the impact this had on our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Le Hunte - Elliston and West Coast (SA) areas South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1891240]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Mulambin (4703) area Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1891069]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Mulambin (4703) area Queensland, QLD has been resolved. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Hardwicke Bay & Minlaton, 5575, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1890845]
Services Impacted: Mobile - Voice and Data
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Next Update: When next available
Resolution Information: Optus are pleased to advise that the outage impacting services in Hardwicke Bay and Minlaton, 5575, SA has been resolved. All services should now be back to normal. We're sorry for the impact this has had on customers and thank you for your patience.
Information: IX Australia are investigating a potential incident impacting internet services in QLD-IX, VIC-IX, WA-IX, where Meta is currently experiencing IPv6 issues toward their caches on IX Australia's network (AS10084) which is resulting in cache fill traffic hitting our IX transit instead of IX paths, due to this IX Australia have disabled their caches while Meta work on a resolution. Further updates will be provided as they become available.
Services Impacted: IX-Australia AS10084 - Content and Transit
Next update: When Next Available
Resolution Information: IX Australia has confirmed resolution of the issue affecting Meta caches on QLD‑IX, VIC‑IX, and WA‑IX. The VIC‑IX cache has been restored, and all Meta caches are now operating normally.
Incident Information: There is a current Telstra Mobile outage affecting KOWANYAMA, MARAMIE, PORMPURAAW, UNNAMED LOCALITY, YAGOONYA 4876, 4892, 9998, 9999. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Telstra unplanned outage NEADVICE 960596 has been restored.
Incident Information: There is a current Optus Mobile outage affecting the areas of Hardwicke Bay and Minlaton, 5575, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus have identified the cause of the issue to be due to local power outages. Further updates will be posted as they become available. [Optus Ref: CS1890163]
Services Impacted: Mobile - Voice and Data
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.
Resolution Information: Optus are pleased to advise that the outage impacting services in Hardwicke Bay and Minlaton areas, 5575, SA has been resolved. All services should now be back to normal. We're sorry for the impact this may have had to your service, and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Armadale and Serpentine - Jarrahdale areas Western Australia, WA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1889965]
Services Impacted: Mobile - Voice and Data
Next Update: 19/02/2026 03:50:07 AEDT
We are pleased to advise that the outage impacting services in Jarrahdale areas Western Australia, has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BLOOMFIELD, CAPE TRIBULATION, CORAL SEA, DEGARRA, ROSSVILLE, WUJAL WUJA,4800,4873,4895. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 960158]
Services Impacted: Mobile - 4G
Next Update: When next available
Telstra unplanned outage NEADVICE 960158 has been restored.
Incident Information: There is a current Telstra Mobile outage affecting FRANCOIS PERON NATIONAL PARK, INGGARDA, MONKEY MIA, NANGA, SHARK BAY, WOORAMEL, CARRARANG, DENHAM, DIRK HARTOG ISLAND, NANGA, USELESS LOOP 6532, 6537,6537, 6701 WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 959945, 959949]
Services Impacted: 4G
Next Update: When next available
Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Green Head (6514) area Western Australia, WA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1888349 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Tomakin (2537) area New South Wales, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1888266]
Services Impacted: Mobile - Voice and Data
Resolution Information: We are pleased to advise that the outage impacting services in Tomakin (2537) area New South Wales, NSW has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Corny Point (5575), Marion Bay (5575) and Warooka (5577) areas South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1887645]
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Services Impacted: Mobile - Voice and Data
Next Update: 13/02/2026 14:00:05 AEDT
Incident Information: There is a current Optus Mobile outage affecting Sebastopol, 3356, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1887243]
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Optus is pleased to advise that the outage impacting services in Sebastopol (3356) area Victoria, VIC has been resolved.
Incident Information: There is a current Optus Mobile outage affecting Phillip Island (3922) area Victoria, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1887178]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution update: We are pleased to advise that the outage impacting services has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Rowsley (3340) area Victoria, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available[Optus Ref: CS1886842].
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Rowsley (3340) area Victoria, VIC has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Mount Isa (4825) area Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1886576]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Mount Isa (4825) area Queensland, QLD has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BELGRAVIA, CLERGATE, CLIFTON GROVE, EMU SWAMP, KANGAROOBIE, KERRS CREEK, MARCH, MULLION CREEK, OPHIR, ORANGE, SUMMER HILL CREEK 2800. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 958781]
Services Impacted: Mobile - Voice and Data
*Resolution Update: Telstra can advise that the outage impacting Telstra customers has been resolved and all services should now be back to normal.
Incident Information: Please if you are experiencing “No Service” or “SOS” on your device, please restart your device by switching it off and then on again to reconnect to the Optus network. This issue does not affect their ability to make emergency calls to Triple Zero.
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ANDAMOOKA STATION, OLYMPIC DAM, ROXBY DOWNS STATION 5722, 5725 SA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 922313]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Inverell - Tenterfield and Moree - Narrabri areas New South Wales, NSW, 2347, 2356, 2359, 2360, 2361, 2365, 2369, 2370, 2371, 2372, 2382, 2386, 2387, 2388, 2390, 2397, 2398, 2399, 2400, 2401, 2402, 2403, 2404, 2405, 2406, 2408, 2409, 2410, 2411, 2469, 2475, 2476, 2833, 4383, 4385. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1883959]
Services Impacted: Mobile - Voice and Data
Resolution Update: We are pleased to advise that the outage impacting services in Inverell - Tenterfield and Moree - Narrabri areas New South Wales, NSW has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting Cowell (5602) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1883606 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Moonabie (5431) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1883530]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting FITZGERALD RIVER NATIONAL PARK, HOPETOUN, JERDACUTTUP, RAVENSTHORPE,6346,6348. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 957529]
Services Impacted: Mobile - 4G Data
Resolution Update: Telstra are pleased to advise that the unplanned outage affecting services has been resolved, and services have returned to normal.
Incident Information: There is a current NBN outage affecting some FTTN services in Cowell, 5602, SA due to commercial power outages affecting the nbn network infrastructure. You may be experiencing problems when trying to connect or use your internet service. NBN Engineers are investigating and further updates will be posted as they become available. [Internal Ref: 353886]
Services Impacted: NBN
Next Update: When Next Available
Services have been restored following the return of commercial power.
Incident Information: There is a current Optus Mobile outage affecting Cowell, 5602, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1882698]
Services Impacted: Mobile Data and Voice
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Resolution Information: Optus are pleased to advise that the outage impacting services in Cowell, 5602, SA has been resolved. All services should now be back to normal. Optus are sorry for the impact this outage had and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Cleve (5640) area South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1882525]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Cleve (5640) area South Australia, SA has been resolved. All services should now be back to normal. Optus are sorry for the impact this outage had for our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Wandoan (4419) area Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1882437]
Services Impacted: Mobile - Voice and Data
Resolution Information: Optus are pleased to advise that the outage impacting services in Wandoan,4419, QLD has been resolved. All services should now be back to normal. Optus are sorry for the impact this outage had our customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1882370]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Information: Optus are pleased to advise that the outage impacting services has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BURRUP, DAMPIER, DAMPIER ARCHIPELAGO, GAP RIDGE, GNOOREA, MAITLAND, MARDIE,6713, 6714 WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 956841]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Gloucester, 2422, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1882061]
Services Impacted: Mobile Data and Voice
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Resolution Information: Optus are pleased to advise that the outage impacting services in Gloucester, 2422, NSW has been resolved. All services should now be back to normal.
Incident Information: There is a current NBN network outage is currently impacting multiple types of nbn services in the North East Gulf of Carpentaria area. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting BALICKERA, BROOKFIELD, BUTTERWICK, CAMBRA, CLARENCE TOWN, DUNS CREEK, EAST SEAHAM, FLAT TOPS, GLEN MARTIN, GLEN OAK, GLEN WILLIAM, MARTINS CREEK, SEAHAM, WALLAROBBA 2320, 2321, 2324, 2420 NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 956473]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting COMET, CRINUM, EMERALD, GINDIE, GORDONSTONE, LILYVALE, THE GEMFIELDS, WYUNA, 4352, 4702, 4720, 4723, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 956348]
Services Impacted: 4G
Next Update: 01 Feb 2026 08:31 AEDT
Incident Information: There is a current Optus Mobile outage affecting Deniliquin (2710) area New South Wales, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1881504 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Resolution Information: All affected nbn services have been restored. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current NBN outage in Central North region of Tasmania. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. [Internal ref: #353605]
Services Impacted: NBN
Resolution Information: A network outage was impacting multiple types of nbn services across the Central North area of Tasmania, with a cable fault being identified as the cause of the outage. Technicians replaced the affected equipment, resulting in service restoration. This outage is now resolved.
Incident Information: There is a current Optus Mobile outage affecting Central Queensland, Mackay - Isaac - Whitsunday and Queensland - Outback areas Queensland, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1881436]
Services Impacted: Mobile - Voice and Data
Next Update: When Next Available
Resolution Information: All affected nbn services have been restored. All services should now be back to normal. We're sorry for the impact this is having on your customers and thank you for your patience.
Incident Information: There is a current Optus Mobile outage affecting East Carnarvon (6701) and North Plantations (6701) areas Western Australia, WA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1881245]
Services Impacted: Mobile - Voice and Data
Update: We are sorry that services are still disrupted by an outage affecting services. Optus is working on restoring an outage affecting services. We will provide regular updates as more information becomes available.
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Next Update: When next available
What is happening?: Please be aware of a national issue affecting some older Apple iPhone models after updating to iOS 16.7.13 (released 26 January 2026). Impacted devices may experience problems making or receiving calls, including calls to Triple Zero (000).
Devices that may be impacted include: iPhone 8 iPhone 8 Plus iPhone X (when updated to iOS 16.7.13)
Apple is investigating and has advised customers not to update to iOS 16.7.13 at this time.
What should customers do?: Check the iOS version via Settings > General > About > Tap iOS version to see the iOS version number
In line with Apple's current guidance, customers may choose to revert their device to iOS 16.7.12, which may resolve the issue. Customers should contact Apple Support for technical support and guidance related to this issue.
We will update this advisory as more information becomes available from Apple.
Information: We are aware of performance degradation of internet services in SUNSHINE WEST,VIC and are working with our Engineers to resolve this as soon as possible. Further details will be provided here as they become available.
Services Impacted: NBN
Next Update: When Next Available
Incident Information: Parts of the Etheridge Shire Council and Charters Towers Regional Council local government areas in Queensland were impacted by severe storms resulting in heavy rainfall and flash flooding between 22nd December 2025 to 23rd December 2025. These weather conditions meet one or more of the criteria specified in Schedule 3 of the Telecommunications (Customer Service Guarantee) Standard 2023.
Services in the areas mentioned above with phone numbers in the following number ranges may have been affected: • 07 4062 0000 to 07 4062 9999 • 07 4079 9000 to 07 4097 9999 • 07 4252 1000 to 07 4252 1999 • 07 4741 0000 to 07 4741 9999 • 07 4752 0000 to 07 4770 6999 • 07 4787 0000 to 07 4793 1999 [Telstra Ref: 20251222-QLD-E-C-I-NORTH GOLDFIELDS DISTRICTS]
Services Impacted: PSTN
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BELLELLEN, BLACK RANGE, BULGANA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, GERMANIA, GREAT WESTERN, GREENS CREEK, ILLAWARRA, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, STAWELL, 3374, 3377, 3380, 3381, 3384, 3385, 3387, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 952791]
Services Impacted: Mobile - Voice and Data
Resolution Information: Telstra are pleased to advise that the unplanned outage affecting services has been resolved, and services have returned to normal.
Incident Information: There is a current Optus Mobile outage affecting Illawarra Catchment Reserve, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1876400]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in Illawarra Catchment Reserve, NSW has been resolved. All services should now be back to normal.
Incident Information: There is a current Optus Mobile outage affecting South Coast, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1876170]
Services Impacted: Mobile - Voice and Data
Resolution update: We are pleased to advise that the outage impacting services in South Coast, NSW has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BOWEN, CORAL SEA, 4800, 4805, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 952130]
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Bucca, Bundagen, Coffs Harbour, Emerald Beach, Karangi, Korora, Moonee Beach, Sandy Beach, Sapphire Beach, Sawtell, Toormina, 2450, 2452, 2454, 2456, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 952021]
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting AMERICAN BEACH, AMERICAN RIVER, BALLAST HEAD, BAUDIN BEACH, BIRCHMORE, BROWN BEACH, BROWNLOW KI, CASSINI, CYGNET RIVER, DESTREES BAY, DUDLEY, DUDLEY EAST, DUDLEY WEST, HAINES, ISLAND BEACH, KANGAROO HEAD, KINGSCOTE, KOHINOOR, MACGILLIVRAY, MENZIES, MUSTON, NEPEAN BAY, PELICAN LAGOON, PORKY FLAT, SAPPHIRETOWN, SEAL BAY, SEDDON, WILLSON RIVER, WISANGER, 5221, 5222, 5223. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref:NEADVICE 939629]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BAMBOO CREEK, BASILISK, BOOGAN, COCONUTS, COMOON LOOP, COQUETTE POINT, CORAL SEA, COWLEY, COWLEY CREEK, CULLINANE, CURRAJAH, EAST INNISFAIL, EATON, ETTY BAY, FLYING FISH POINT, GOONDI HILL, INNISFAIL, INNISFAIL ESTATE, JUBILEE HEIGHTS, LOWER COWLEY, MARTYVILLE, MIGHELL, MORESBY, MOURILYAN, MUNDOO, NEW HARBOURLINE, SANDY POCKET, SOUTH INNISFAIL, SOUTH JOHNSTONE, STOCKTON, SUNDOWN, WANGAN, WANJURU, WARRUBULLEN, WEBB,4377,4382,4800,4858,4859,4860,4871,4879. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 950572]
Services Impacted: 4G
Resolution Information: Telstra have advised the unplanned outage affecting services has been resolved.
Incident Information: There is a current Telstra Mobile outage affecting BURRINGBAR, NSW, 2483. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 950318]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Our third-party technicians are currently working to restore impacted services. This can occur due to partial infrastructure failure and/or the provision of redundancy for some services. We will notify you as soon as the Network Outage is restored.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BLANCHE, MOUNT GAMBIER 5290, 5291. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949401]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting, ARMSTRONG, BELLELLEN, BLACK RANGE, BULGANA, CALLAWADDA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, FYANS CREEK, GERMANIA, GLENORCHY, GREAT WESTERN, GREENS CREEK, HALLS GAP, ILLAWARRA, JOEL SOUTH, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, MORRL MORRL, MOUNT DRYDEN, NORVAL, POMONAL, RIACHELLA, STAWELL, WAL WAL, 3374, 3377, 3380, 3381, 3384, 3385, 3387. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949936]
Services Impacted: 4G
Resolution Update: Telstra can advise that the outage impacting Telstra customers in has been resolved and all services should now be back to normal
Incident Information: There is a current Telstra Mobile outage affecting CORAL SEA, MASIG ISLAND, 4800, 4875. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949852]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting SAIBAI ISLAND, TORRES STRAIT, 4875. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949851]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Bowen Basin - North, Central Highlands (Qld), QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1872007]
Services Impacted: Mobile - Voice and Data
Next Update: 06/01/2026 09:40:05 AEDT
We are pleased to advise that the outage impacting services in Bowen Basin - North, Central Highlands (Qld), QLD has been resolved.
**Incident Information:**There is a current Telstra Mobile outage affecting ARAFURA SEA, BADU ISLAND, MOA ISLAND, TORRES STRAIT 4875 QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949519,949520]
Services Impacted: 4G
Update: Telstra is actively working on resolving this issue. More information will be shared as soon as it becomes available.
Next Update: To be advised
**Incident Information:**There is a current Telstra Mobile outage affecting ARARAT, ARMSTRONG, BELLELLEN, BELLFIELD, BLACK RANGE, BULGANA, CALLAWADDA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, FYANS CREEK, GERMANIA, GLENORCHY, GREAT WESTERN, GREENS CREEK, HALLS GAP, ILLAWARRA, JOEL SOUTH, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, MORRL MORRL, MOUNT DRYDEN, NORVAL, POMONAL, RHYMNEY, STAWELL 3081, 3374, 3377, 3380, 3381, 3384, 3385, 3387 VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949454]
Services Impacted: 4G
Next Update: 04 Jan 2026 03:46 AEDT
**Incident Information:**There is a current Telstra Mobile outage affecting PAYNESVILLE, 3880, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 949032]
Services Impacted: 4G
Next Update: 04 Jan 2026 08:52 AEDT
Incident Information: There is a current Telstra Mobile outage affecting ARMSTRONG, BELLELLEN, BLACK RANGE, BULGANA, CALLAWADDA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, FYANS CREEK, GERMANIA, GLENORCHY, GREAT WESTERN, GREENS CREEK, HALLS GAP, ILLAWARRA, JOEL SOUTH, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, MORRL MORRL, MOUNT DRYDEN, NORVAL, POMONAL, RIACHELLA, STAWELL, WAL WAL 3374, 3377, 3380, 3381, 3384, 3385, 3387 VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 948545]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ARRAWARRA, ARRAWARRA HEADLAND, BARCOONGERE, BUCCA, CORINDI BEACH, DIRTY CREEK, EMERALD BEACH, MOONEE BEACH, MULLAWAY, RED ROCK, SAFETY BEACH, SANDY BEACH, SAPPHIRE BEACH, SHERWOOD, UPPER CORINDI, WOOLGOOLGA 2440, 2450, 2456, 2460, 2474 NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 948507]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ARAFURA SEA, BADU ISLAND, MOA ISLAND, TORRES STRAIT, 4875, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 944994]
Services Impacted: 4G
Next Update: 26 Dec 2025 14:18 AEDT
Incident Information: There is a current Telstra Mobile outage affecting SAIBAI ISLAND, TORRES STRAIT, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 945001]
Services Impacted: 4G
Next Update: 26 Dec 2025 14:18 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BURRINGBAR, 2483. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting CORRINGLE, KALIMNA, KALIMNA WEST, LAKE BUNGA, LAKE TYERS, LAKE TYERS BEACH, LAKES ENTRANCE, MARLO, METUNG, NOWA NOWA, NUNGURNER, NYERIMILANG, TOORLOO ARM, TOSTAREE (3887, 3888, 3904, 3909) in VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 941516]
Services Impacted: PSTN
**Next Update:**When next available
Incident Information: Parts of the Longreach Regional Council local government area in Queensland were impacted by severe storms resulting in heavy rainfall, localised flooding and road closures between 22nd December 2025 to 23rd December 2025. These weather conditions meet one or more of the criteria specified in Schedule 3 of the Telecommunications (Customer Service Guarantee) Standard 2023.
Services in the areas mentioned above with phone numbers in the following number ranges may have been affected: • 07 4563 9000 to 07 4569 9999 • 07 4621 6000 to 07 4621 7999 • 07 4650 1000 to 07 4658 9999 • 07 4884 7000 to 07 4884 7999 • 07 4981 9000 to 07 4987 0999
[Telstra Ref: 20251222-QLD-E-C-I-CENTRAL WEST DISTRICT]
Services Impacted: PSTN
Estimated Service Restoration: 23/01/2026
Incident Information: There is a current Telstra Mobile outage affecting BROOME, ROEBUCK (6725) in WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 941112]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting DULYALBIN, GHOOLI, MARVEL LOCH, MOORINE ROCK, MOUNT HAMPTON, MOUNT PALMER, PARKER RANGE, SKELETON ROCK, SOUTH YILGARN, SOUTHERN CROSS, 6425, 6426, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 941064]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Optus Mobile outage affecting Riddells Creek, Victoria 3431. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1867214]
Services Impacted: Mobile - Voice and Data
Next Update: 16/12/2025 23:30:00 AEDT
Incident Information: There is a current Telstra Mobile outage affecting ATTUNGA, BANOON, BARRABA, BECTIVE, BENDEMEER, BORAH CREEK, CARROLL, GARTHOWEN, HALLS CREEK, KEEPIT, KELVIN, KLORI, LONGARM, MANILLA, MAULES CREEK, MOONBI, MOORE CREEK, NAMOI RIVER, NEW MEXICO, ORANGE GROVE, PIALLAWAY, RANGARI, RED HILL, RUSHES CREEK, SOMERTON, UPPER MANILLA, WATSONS CREEK, WEAN, WIMBORNE, WONGO CREEK, WOODSREEF, 2340, 2342, 2345, 2346, 2347, 2353, 2355, 2380, 2382, 2720, 2824. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 940609]
Services Impacted: Mobile - Voice and Data
Update: Telstra is actively working on resolving this issue. More information will be shared as soon as it becomes available.
Next Update: To be advised
Incident Information: There is a current Telstra Mobile outage affecting Barberton, Coomberdale, Dandaragan, Koojan, Moora, Yathroo, 6507, 6510, 6512, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. There is a loss of mobile coverage and overlapping coverage from other carriers may not be available. As a result customers may be unable to contact Triple Zero (000) [Telstra Ref: NEADVICE 940552]
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BAMBOO, BONNIE DOON, COOYA BEACH, CORAL SEA, COW BAY, KILLALOE, KIMBERLEY, LOW ISLES, LOWER DAINTREE, MIALLO, MOSSMAN, NEWELL, PORT DOUGLAS, ROCKY POINT, WHYANBEEL, WONGA BEACH 4800, 4873, 4874, 4877, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 940519]
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Arrawarra, Arrawarra Headland, Boambee, Bonville, Brooklana, Bucca, Coffs Harbour, Coramba, Emerald Beach, Gleniffer, Glenreagh, Kangaroo Creek, Karangi, Korora, Kremnos, Lowanna, Moonee Beach, Mullaway, Nana Glen, North Boambee Valley, Safety Beach, Sandy Beach, Sapphire Beach, Sherwood, Towallum, Ulong, Upper Corindi, Upper Orara, Valery, Woolgoolga, for postcodes 2440, 2450, 2454, 2456, 2460, 2474, NSW. You may be experiencing problems when trying to use Mobile Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924526]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BELLELLEN, BLACK RANGE, CALLAWADDA, CAMPBELLS BRIDGE, CONCONGELLA, DEEP LEAD, FYANS CREEK, GERMANIA, GLENORCHY, GREENS CREEK, HALLS GAP, ILLAWARRA, LAKE FYANS, LAKE LONSDALE, LEDCOURT, MOKEPILLY, MORRL MORRL, MOUNT DRYDEN, POMONAL, RIACHELLA, STAWELL, WAL WAL, 3380, 3381, 3384, 3385, 3387, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 939681]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting AMBLESIDE, DEVONPORT, EAST DEVONPORT, LATROBE, MIANDETTA, WESLEY VALE, 7307, 7310, TAS. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 939592]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting BLUFF POINT, BOWES, BULLER, DRUMMOND COVE, GLENFIELD, HOWATHARRA, OAKAJEE, SANDY GULLY, SPALDING, SUNSET BEACH, WAGGRAKINE, 6530, 6532, 6535, WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 939891]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting BLOWERING, BOGONG PEAKS WILDERNESS, BOMBOWLEE, BOMBOWLEE CREEK, BRUNGLE, GOCUP, GOOBARRAGANDRA, JONES BRIDGE, KILLIMICAT, LACMALAC, LITTLE RIVER, MUNDONGO, TUMUT, TUMUT PLAINS, WEREBOLDERA, WERMATONG, WYANGLE, 2720, 2722, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 939819]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting KALIMNA WEST, LAKE BUNGA, LAKE TYERS BEACH, LAKES ENTRANCE, NOWA NOWA, TOORLOO ARM, 3887, 3909, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 939586]
Services Impacted: Mobile Data and Voice
Next Update: When Next Available
Incident Information: There is a current Telstra Mobile outage affecting BAIRNSDALE, BANKSIA PENINSULA, BOOLE POOLE, BROADLANDS, EAGLE POINT, EAST BAIRNSDALE, EASTWOOD, FORGE CREEK, GOON NURE, GRANITE ROCK, JOHNSONVILLE, LOCH SPORT, LUCKNOW, METUNG, NEWLANDS ARM, NICHOLSON, OCEAN GRANGE, PAYNESVILLE, RAYMOND ISLAND, SARSFIELD, WY YUNG VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938089]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting CORRINGLE, KALIMNA, KALIMNA WEST, LAKE BUNGA, LAKE TYERS, LAKE TYERS BEACH, LAKES ENTRANCE, MARLO, METUNG, NOWA NOWA, NUNGURNER, NYERIMILANG, TOORLOO ARM,TOSTAREE,3887, 3888, 3904, 3909, VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938090]
Services Impacted: 4G
Next Update: 07 Dec 2025 18:08 AEDT
Incident Information: There is a current Telstra Mobile outage affecting CARDROSS, GOL GOL, IRYMPLE, MALLEE, MILDURA, MONAK, NICHOLS POINT, PARINGI, RED CLIFFS, TRENTHAM CLIFFS, 2738, 3496, 3498, 3500, 3501,NSW,VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938237]
Services Impacted: 4G
Next Update: 07 Dec 2025 17:11 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BORNHOLM, DENMARK, HAY, KRONKUP, LOWLANDS, MOUNT LINDESAY, NULLAKI, OCEAN BEACH, REDMOND WEST, SCOTSDALE, SHADFORTH, YOUNGS SIDING, 6327, 6330, 6333. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938310]
Services Impacted: Mobile Data and Voice
Incident Information: Telstra have not had any material updates in relation to this outage. They have confirmed the 4G outage is due to a site infrastructure failure. Investigations are ongoing, and we will share further details as soon as they become available.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BLUE VALE, BOGGABRI, BREEZA, CAROONA, CARROLL, CURLEWIS, CURRABUBULA, EMERALD HILL, GHOOLENDAADI, GUNNEDAH, HARPARARY, KELVIN, MARYS MOUNT, MAULES CREEK, ORANGE GROVE, PIALLAWAY, RANGARI, SOMERTON, WEAN, WERRIS CREEK, WINTON 2340, 2341, 2342, 2343, 2344, 2380, 2381, 2382, 2390, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938265]
Services Impacted: Mobile - Voice and Data
Incident Information: Telstra have advised that there has been no new information on the outage since their last update, but have confirmed the cause of the outage to be due to local site failure which is under investigation. Telstra technicians are currently working to restore impacted services and will notify us as soon as there is any material update, or the Network Outage is restored. We're sorry for the impact this is having on our customers, and thank them for their patience.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ROXBY DOWNS, 5725, SA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938096]
Services Impacted: 4G
Next Update: 05 Dec 2025 22:35 AEDT
Incident Information: There is a current Telstra Mobile outage affecting CARDROSS, GOL GOL, IRYMPLE, MALLEE, MILDURA, MONAK, NICHOLS POINT, PARINGI, RED CLIFFS, TRENTHAM CLIFFS, 2738, 3496, 3498, 3500, 3501. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 938039]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BOODARIE, FINUCANE, PORT HEDLAND in WA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 936905]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BURONGA, CARDROSS, GOL GOL, IRYMPLE, MALLEE, MILDURA, MONAK, NICHOLS POINT, PARINGI, RED CLIFFS, TRENTHAM CLIFFS, WENTWORTH, 2648, 2738, 2739, 3496, 3498, 3500, 3501. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 936680]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting URONGA, CARDROSS, GOL GOL, IRYMPLE, MALLEE, MILDURA, MONAK, NICHOLS POINT, PARINGI, RED CLIFFS, TRENTHAM CLIFFS, 2738, 2739, 3496, 3498, 3500, 3501. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 936289]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BIG RIDGE, BRANXTON, BRIDGMAN, CLYDESDALE, DALWOOD, DYRRING, ELDERSLIE, FERN GULLY, GLENDON, GLENDON BROOK, GRESFORD, LOSTOCK, MIRANNIE, MITCHELLS FLAT, MOUNT RIVERS, REEDY CREEK, ROUGHIT, SEDGEFIELD, STANHOPE, SUMMER HILL, WATTLE PONDS, WESTBROOK, 2130, 2287, 2311, 2330, 2335, 2421, 2477, 2570, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 936165]
Services Impacted: 4G
Next Update: 28 Nov 2025 14:58 AEDT
Incident Information: There is a current Telstra Mobile outage affecting COOEEIMBARDI, CROSSDALE, FULHAM, GLENFERN, GREGORS CREEK, HARLIN, HAZELDEAN, JIMNA, KILCOY, MONSILDALE, MOORE, MOUNT ARCHER, MOUNT BYRON, MOUNT KILCOY, NEURUM, ROYSTON, SANDY CREEK, SHEEP STATION CREEK, SOMERSET DAM, STONY CREEK, VILLENEUVE, WESTVALE, WINYA, WOOLMAR, 4312, 4313, 4314, 4514, 4515, 4701, 4702, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 936104]
Services Impacted: 4G
Next Update: 27 Nov 2025 16:57 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BOWEN, CORAL SEA, 4800, 4805,QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 935877 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra NBN Voice and Data customers affecting BROKEN HILL, 2880, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: CONEN 2392660]
Services Impacted: NBN Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BELGRAVIA, BOOMEY, BORENORE, KANGAROOBIE, MARCH, MOLONG, ORANGE, WINDERA, 2800, 2866, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 935631]
Services Impacted: 4G
Next Update: 26 Nov 2025 23:19 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BUNDABERG CENTRAL, BUNDABERG EAST, BUNDABERG NORTH, BUNDABERG SOUTH, GOOBURRUM, KALKIE, KEPNOCK, 4670. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 935568]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Coconuts, Coquette Point, Coral Sea, Cullinane, East Innisfail, Eaton, Etty Bay, Flying Fish Point, Innisfail, Innisfail Estate, Jubilee Heights, Sundown, Wanjuru, Webb, 4377, 4382, 4800, 4858, 4860, 4879, QLD. Previously this outage was advised by Telstra to be resolved, however it has been confirmed that the outage has not resolved for some areas. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 925388]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Bethanga, Ebden, Jarvis Creek, Lake Hume Village, Talgarno, 3691, 3700 for NSW & VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 935337]
Services Impacted: Mobile - Voice and Data
Incident Information: Telstra technicians are currently working to restore impacted services. The cause of this 4G service outage is due to site failure, which is still under investigation. There is a loss of mobile coverage and overlapping coverage from other carriers may not be available. As a result customers may be unable to contact Triple Zero (000). We will notify you as soon as the Network Outage is restored.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting SUN VALLEY, WEST GLADSTONE, 4680 QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934892]
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BEERBURRUM, BELLTHORPE, FULHAM, GLASS HOUSE MOUNTAINS, GLENFERN, GREGORS CREEK, HARLIN, HAZELDEAN, KILCOY, MOUNT ARCHER, MOUNT DELANEY, MOUNT KILCOY, NEURUM, ROYSTON, SANDY CREEK, SHEEP STATION CREEK, STANMORE, STONY CREEK, VILLENEUVE, WESTVALE, WINYA, WOODFORD, WOOLMAR 4313, 4314, 4514, 4515, 4517, 4518, 4701, 4702. You may be experiencing problems when trying to use Mobile data on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934986 ]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting TORQUAY, UNNAMED LOCALITY, URANGAN, WONDUNNA,4655, 4876, 9998, 9999,QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 931800]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BOMEN, EAST WAGGA WAGGA, EUNANOREENYA, FOREST HILL, GUMLY GUMLY, KOORINGAL, NORTH WAGGA WAGGA, TURVEY PARK, WAGGA WAGGA, 2650, 2651, 2652,NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934336]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting LAKE ALBERT, 2650, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934339]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ALICE SPRINGS, BURT PLAIN, DESERT SPRINGS, EAST SIDE, HALE, IRLPME, MOUNT JOHNS, SADADEEN, STUART, UNDOOLYA, 0870, 0872, 0874, NT. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934325]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting LORD HOWE ISLAND, 2898, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 2386555]
Services Impacted: PSTN
Next Update: 24 Nov 2025 07:35 AEDT
Incident Information: There is a current Telstra Mobile outage affecting ARRAWARRA, ARRAWARRA HEADLAND, BOAMBEE, BONVILLE, BROOKLANA, BUCCA, COFFS HARBOUR, CORAMBA, EMERALD BEACH, GLENIFFER, GLENREAGH, KANGAROO CREEK, KARANGI, KORORA, KREMNOS, LOWANNA, MOONEE BEACH, MULLAWAY, NANA GLEN, NORTH BOAMBEE VALLEY, SAFETY BEACH, SANDY BEACH, SAPPHIRE BEACH, SHERWOOD, TOWALLUM, ULONG, UPPER CORINDI, UPPER ORARA, VALERY, WOOLGOOLGA, 2440, 2450, 2454, 2456, 2460, 2474, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924525, NEADVICE 924526]
Services Impacted: Mobile - Voice and Data
Incident Information: Telstra has not reported any significant changes to the conditions of this outage at this time. Their technicians are actively working to restore affected services. We will provide further updates as soon as new information becomes available or once Telstra confirms service restoration. We appreciate your understanding and apologise for any inconvenience caused by this outage.
Next Update: When next available
Incident Information: There is a current NBN outage affecting Fibre to the Node (FTTN) services in Port Pirie, Port Pirie South, Solomontown, Risdon Park South, 5540, Mid North region, South Australia. You may be experiencing problems when trying to connect or use your internet service. NBN Engineers are investigating, and further updates will be posted as they become available.
(NBN Ref: INC000021571695, INC000021572218, INC000021572216, INC000021572353, INC000021572239, INC000021572051, INC000021572092, INC000021572100, INC000021572183, INC000021572184, INC000021572185, INC000021572110, INC000021572182, INC000021572207, INC000021572119)
Services Impacted: NBN
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BULGARRA, DAMPIER ARCHIPELAGO, MOUNT ANKETELL, MULATAGA, 6713, 6714. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 934048]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current NBN outage in Acacia Hills, Bees Creek, Berry Springs, Blackmore, Coolalinga, Darwin River, Fannie Bay, Fly Creek, Freds Pass, Girraween, Herbert, Holtze, Howard Springs, Hughes, Humpty Doo, Johnston, Lambells Lagoon, Livingstone, Lloyd Creek, McMinns Lagoon, Noonamah, Rosebery, Southport, Tumbling Waters, Virginia, Weddell and Zuccoli, 0822, 0835, 0841, 0820, 0836, NT. You may be experiencing problems when trying to connect or use your internet service. NBN Engineers are investigating and further updates will be posted as they become available.
(NBN Ref: INC000021570064, INC000021572291, INC000021572590, INC000021571880, INC000021572720)
Services Impacted: NBN
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Yorke Peninsula, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1858074]
Services Impacted: Mobile - Voice and Data
We are pleased to advise that the outage impacting services in Yorke Peninsula, SA has been resolved. All services should now be back to normal.
Incident Information: There is a current Telstra Mobile outage affecting BAIRNSDALE, BANKSIA PENINSULA, BOOLE POOLE, BROADLANDS, EAGLE POINT, EAST BAIRNSDALE, EASTWOOD, FORGE CREEK, GOON NURE, GRANITE ROCK, JOHNSONVILLE, LOCH SPORT, LUCKNOW, METUNG, NEWLANDS ARM, NICHOLSON, OCEAN GRANGE, PAYNESVILLE, RAYMOND ISLAND, SARSFIELD, WY YUNG, 3851, 3875, 3878, 3880, 3882, 3902, 3904. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 933807]
Services Impacted: 4G
Next Update: When next available
Incident Information: Tropical Cyclone Fina is forecast to impact the Top End region of the Northern Territory from 22 November, bringing severe weather conditions including destructive winds, heavy rainfall, and flooding. These conditions may cause power outages and restrict access for restoration crews, which could delay service recovery in affected areas. Customers in coastal regions from Cape Don to Maningrida, including the Tiwi Islands and Darwin, may experience service interruptions. We are actively monitoring the situation and will provide updates as they become available.
Potential Services Impacted: NBN
Incident Information: There is a current Optus Mobile outage affecting Dysart, QLD, 4745. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 919310]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affectingBAMBOO, BONNIE DOON, COOYA BEACH, CORAL SEA, COW BAY, KILLALOE, KIMBERLEY, LOW ISLES, LOWER DAINTREE, MIALLO, MOSSMAN, NEWELL, PORT DOUGLAS, ROCKY POINT, WHYANBEEL, WONGA BEACH in QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 932017]
Services Impacted: Mobile Data and Voice
Incident Information: Telstra technicians are currently working to restore impacted services. This outage has occurred due to partial infrastructure failure, including the redundancy for some services. We will notify you as soon as the Network Outage is restored.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Boxers Creek, Goulburn, Kingsdale, Middle Arm, Tarlo, Towrang, 2580, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 931704]
Services Impacted: Mobile - Voice and Data
Incident Information: Telstra has advised their technicians are currently working to restore the impacted services. This outage has occurred due to partial infrastructure failure which is also affecting the provision of redundancy for some services. We will notify you as soon as Optus confirm the Network Outage is restored, or further updates are supplied.
Next Update: When next available
Incident Information: There is a current NBN outage in Beelbangera, Benerembah, Bilbul, Binya, Griffith, Hanwood, Kooba, Lake Wyangan, Murrami, Myall Park, Nericon, Tharbogang, Warburn, Widgelli, Willbriggie, Yenda, Yoogali. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: 21:50 AEDT on 15/11/2025
Incident Information: There is a current Telstra Mobile outage affecting GREENMOUNT, 4359, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 930804]
Services Impacted: Mobile Data and Voice
Incident Information: Telstra technicians are actively working to restore impacted services following a local infrastructure failure. We’ll provide further updates as progress continues. Thank you for your patience.
Next Update: When next available
Incident Information: There is a current Telstra PSTN incident that may cause problems when trying to make or receive calls from your PSTN service.
Areas: ACACIA HILLS, ADELAIDE RIVER, ARCHER, ARNOLD, BARUNGA, BATCHELOR, BEES CREEK, BELLAMACK, BERRY SPRINGS, BESWICK, BESWICK CREEK, BINJARI, BIRDUM, BLACKMORE, BORROLOOLA, BRADSHAW, BUCHANAN, BULMAN WEEMOL, BURRUNDIE, BYNOE, CALVERT, CHARLOTTE, COBOURG, COOLALINGA, COOMALIE CREEK, COSSACK, COX PENINSULA, CRESWELL, DAGURAGU, DALY, DALY RIVER, DALY WATERS, DARWIN CITY, DARWIN RIVER, DARWIN RIVER DAM, DELAMERE, DOUGLAS-DALY, DUNDEE BEACH, DUNDEE DOWNS, DUNDEE FOREST, EATON, EDITH, ELSEY, EMUNGALAN, EVA VALLEY, FANNIE BAY, FINNISS VALLEY, FLORINA, FLY CREEK, FLYING FOX, FREDS PASS, GIRRAWEEN, GRAY, GREGORY, GUNBALANYA, GUNN, GUNN POINT, GURINDJI, HERBERT, HOLTZE, HOTHAM, HOWARD SPRINGS, HUGHES, HUMPTY DOO, JABIRU, JOHNSTON, KAKADU, KALKARINDJI, KATHERINE, KATHERINE EAST, KATHERINE SOUTH, KOOLPINYAH, LAJAMANU, LAKE BENNETT, LAMBELLS LAGOON, LANSDOWNE, LARRAKEYAH, LARRIMAH, LIMMEN, LITCHFIELD PARK, LIVINGSTONE, LLOYD CREEK, LORD HOWE ISLAND, MANBULLOO, MANINGRIDA, MANTON, MARGARET RIVER, MARRAKAI, MATARANKA, MCARTHUR, MCMINNS LAGOON, MIDDLE POINT, MILIKAPITI, MINJILANG, MOUNT BUNDEY, NAUIYU, NEMARLUK, NGANMARRIYANGA, NGUKURR, NITMILUK, NOONAMAH, PALMERSTON, PEPPIMENARTI, PIGEON HOLE, PINE CREEK, POINT STUART, RAKULA, RAMINGINING, ROBIN FALLS, ROBINSON RIVER, RUM JUNGLE, SOUTHPORT, STAPLETON, STUART PARK, STURT PLATEAU, THAMARRURR, TIMBER CREEK, TINDAL, TIPPERARY, TIWI ISLANDS, TOP SPRINGS, TORTILLA FLATS, TUMBLING WATERS, URALLA, VENN, VICTORIA RIVER, VIRGINIA, WADEYE, WAGAIT BEACH, WAK WAK, WARRUWI, WEDDELL, WEST ARNHEM, WILTON, WOOLNER, WURRUMIYANGA, YARRALIN, YARRAWONGA
Postcodes: 0800, 0820, 0822, 0829, 0830, 0832, 0834, 0835, 0836, 0837, 0838, 0839, 0840, 0841, 0845, 0846, 0847, 0850, 0852, 0853, 0854, 0862, 0886, 2582, 2898
States Affected: NSW, NT
Services Impacted: PSTN - Landlines
Incident Information: Restoration work for the remaining customers paused overnight and will resume today. Telstra has confirmed that most impacted PSTN services have been restored. Fewer than 50 services remain affected, and restoration work will continue until all are fully operational. Further updates will be provided.
Next Update: When Next Available
Incident Information: There is a current Optus Mobile outage affecting Daly, Tiwi - West Arnhem, NT 0822. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1854123]
Services Impacted: Mobile - Data and Voice
Incident Information: Optus have confirmed that services are still disrupted by this Mobile outage affecting Data and Voice. It has been identified that this outage has been caused due to extended power outages in the area. Optus are sorry for the impact this is having on our customers and thank them for their patience.
Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.
Next Update: 13/11/2025 18:10:05 AEDT
Incident Information: There is a current Optus Mobile outage affecting FLYNN & LARAPINTA, 0875 NT. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 929991]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting CUTTABRI, DRILDOOL, KENEBRI, PILLIGA 2386, 2388, 2396. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 929821]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BINDULI, BULLABULLING, COOLGARDIE, KANOWNA, KARRAMINDIE, LONDONDERRY, MOUNT BURGES, VICTORIA ROCK, WALLAROO, WIDGIEMOOLTHA, YILKARI, 6429, 6430, 6431, 6443 . You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 921611 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
There is a current Optus Mobile outage affecting in Limestone Coast, SA. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1850646]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Update: Optus is actively working on resolving this issue. More information will be shared as soon as it becomes available.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi. Next Update: 04/11/2025 12:45pm
Next Update: When next available
Incident Information: There is a current NBN outage in Asquith, NSW. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available.
Services Impacted: NBN
Next Update: When Available
There is a current Optus Mobile outage affecting in North QLD. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1849968)
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BROADMERE, CAMBOON, CRACOW, GHINGHINDA, GLENMORAL, GWAMBEGWINE, ISLA, KINNOUL, LONESOME CREEK, SPRING CREEK, TAROOM, QLD, 4343, 4361, 4420, 4719. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 928821]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ARRAWARRA, ARRAWARRA HEADLAND, BOAMBEE, BONVILLE, BROOKLANA, BUCCA, COFFS HARBOUR, CORAMBA, EMERALD BEACH, GLENIFFER, GLENREAGH, KANGAROO CREEK, KARANGI, KORORA, KREMNOS, LOWANNA, MOONEE BEACH, MULLAWAY, NANA GLEN, NORTH BOAMBEE VALLEY, SAFETY BEACH, SANDY BEACH, SAPPHIRE BEACH, SHERWOOD, TOWALLUM, ULONG, UPPER CORINDI, UPPER ORARA, VALERY, WOOLGOOLGA. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref:924525 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Darling Downs - East, QLD. Calls to Emergency Services are impacted by this outage. Optus customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi. Optus actively working to restore services as a priority. We will keep you informed with the progress.(Ref : CS1849041)
Services Impacted: Mobile - Voice and Data
Next Update: 01/11/2025 12:40:05 AEDT
Incident Information: There is a current Optus Mobile outage affecting Southern Highlands, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref:CS1848826]
Services Impacted: Mobile - Voice and Data
Next Update: 01/11/2025 11:30:06 AEDT
Incident Information: There is a current Telstra Mobile outage affecting ACTON PARK, AMBERGATE, BAUDIN, BOALLIA, BOVELL, CHAPMAN HILL, JINDONG, KALGUP, KALOORUP, NORTH JINDONG, TREETON, VASSE, WALSALL, YOGANUP. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Optus Mobile outage affecting Whitsunday, QLD, 4800, 4802, 4803. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1846672 ]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting Westbrook, 4350, QLD. You may be experiencing problems when trying to use Mobile Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 927638]
Services Impacted: Mobile Data and Voice
Next Update: 27/10/2025 1641 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BOYNE ISLAND, CALLEMONDAH, CLINTON, CORAL SEA, GLADSTONE HARBOUR, GLEN EDEN, KIN KORA, NEW AUCKLAND, OCONNELL, SOUTH GLADSTONE, SOUTH TREES, SUN VALLEY, TANNUM SANDS, TELINA, TOOLOOA, WEST GLADSTONE, 4680, 4800, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 926974]
Services Impacted: 4G
Next Update: When next available.
Incident Information: There is a current Telstra mobile outage in DULYALBIN, GHOOLI, MARVEL LOCH, MOORINE ROCK, MOUNT HAMPTON, MOUNT PALMER, PARKER RANGE, SKELETON ROCK, SOUTH YILGARN, SOUTHERN CROSS, 6425, 6426, WA. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 925768)
Services Impacted: Mobile Data and Voice
Incident Information: Telstra technicians are currently working to restore the impacted services. This outage has occurred due to partial infrastructure failure. There is a loss of mobile coverage and overlapping coverage from other carriers may not be available. As a result customers may be unable to contact Triple Zero (000). We will notify you as soon as the Network Outage is restored.
Next Update: 18/10/2025 1127 AEDT
Incident Information: There is a current Optus Mobile outage affecting Shoalhaven, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. [Optus Ref: CS1839737]
Services Impacted: Mobile - Voice and Data
Next Update: 11/10/2025 10:40:18 AEDT
Incident Information: There is a current Telstra Mobile outage affecting CAMDALE, EAST CAM, SOMERSET of postcodes 7320, 7321, 7322. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924761]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting CAMDALE, COOEE, DOCTORS ROCKS, EAST CAM, ELLIOTT, OCEAN VISTA, SOMERSET, WEST MOOREVILLE, WYNYARD TAS of postcodes 7320, 7321, 7322, 7325. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924758]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BANDIANA, BARANDUDA, BELLBRIDGE, BETHANGA, BONEGILLA, EAST ALBURY, EBDEN, HUON, KIEWA, KILLARA, LAKE HUME VILLAGE, STAGHORN FLAT, TALGARNO, TANGAMBALANGA, THURGOONA, WIRLINGA, 2640, 3311, 3312, 3691, 3695 . You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [NEADVICE 924043]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting COMET, CRINUM, EMERALD, GINDIE, GORDONSTONE, LILYVALE, THE GEMFIELDS, WYUNA, 4352, 4702, 4720, 4723, QLD. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [NEADVICE 924595, 924596, 924597 & 924598]
Services Impacted: Mobile - Voice and Data
Incident Information: Telstra technicians are currently working to restore impacted services. This has occurred due to partial infrastructure failure. We will notify you as soon as the Network Outage is restored.
Incident Information: There is a current Telstra Mobile outage affecting BOOKPURNONG, CHOWILLA, LINDSAY POINT, MERINGUR, MURRAY-SUNSET, MURTHO, NEDS CORNER, PARINGA, PIKE RIVER, RUFUS, TALDRA, TAPLAN, WONUARRA, WOODLEIGH, YAMBA, 2648, 3490, 3496, 5311, 5333, 5340, 5341, NSW, SA & VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: 924267]
Services Impacted: Mobile Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting ABBOTSHAM, DON, FORTH, GAWLER, LEITH, LILLICO, TURNERS BEACH, ULVERSTONE, WEST ULVERSTONE, 7310, 7315, TAS. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924254]
Services Impacted: 4G
Next Update: 06 Oct 2025 14:02 AEDT
Incident Information: There is a current Telstra Mobile outage affecting BLUE ROCKS, CAPE BARREN ISLAND, EMITA, LACKRANA, LOCCOTA, MEMANA, RANGA, STRZELECKI, WHITEMARK, 7255, 7257, TAS. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924048]
Services Impacted: 4G
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BANDIANA, BARANDUDA, BELLBRIDGE, BETHANGA, BONEGILLA, EAST ALBURY, EBDEN, HUON, KIEWA, KILLARA, LAKE HUME VILLAGE, STAGHORN FLAT, TALGARNO, TANGAMBALANGA, THURGOONA, WIRLINGA, 2640, 3311, 3312, 3691, 3695, NSW & VIC. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924595]
Services Impacted: Mobile Data and Voice
Incident Update Information: Telstra Technicians are currently working to restore the outage which has occurred due to local site failure. Further updates will be provided as they become available. We are sorry for the impact this is having on customers, and thank them for their patience.
Next Update: When next available
Incident Information: There is a current Telstra Mobile outage affecting BACK CREEK, BANGHEET, BANOON, BERRIGAL, BINGARA, BOGGABRI, BULLAWA CREEK, COBBADAH, DINOGA, ELCOMBE, KAPUTAR, LINDESAY, MAULES CREEK, PALLAL, RANGARI, ROCKY CREEK, TERRY HIE HIE, UPPER HORTON, WEAN, 2347, 2360, 2371, 2372, 2380, 2382, 2390, 2400, 2404, 2422, 2484, 2622, 2671, NSW. You may be experiencing problems when trying to use Mobile data and voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. [Telstra Ref: NEADVICE 924030]
Services Impacted: Mobile - Voice and Data
Next Update: When next available
Incident Information: There is a current Telstra mobile outage in PORTLAND, 3305, VIC. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 923848)
Services Impacted: Mobile Data and Voice
Incident Information: Telstra technicians are currently working to restore this service outage. The outage is due to a site failure, and investigations are ongoing. Telstra thanks customers for their patience as they work towards restoring service and thank customers for their patience.
Next Update: When next available
Incident Information: There is a current NBN Significant Local Outage affecting Craiglie, Rocky Point & Wonga Beach, QLD. You may be experiencing problems when trying to connect or use your internet service. NBN have advised that their technicians are now on-site and are working to restore the affected nbn services as a priority. Further updates will be posted when they become available.
Services Impacted: NBN
Next Update: 02/10/2025 at 16:00 AEST
Incident Information: There is a current Telstra mobile outage in BOAMBEE, BOAMBEE EAST, BONVILLE, BUNDAGEN, COFFS HARBOUR, MYLESTOM, NORTH BOAMBEE VALLEY, RALEIGH, REPTON, SAWTELL, TOORMINA, UPPER ORARA, VALERY, 2450, 2452, 2454, NSW. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 923537)
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra Mobile Outage affecting KUITPO, MACCLESFIELD, MEADOWS, 5153, 5201, SA. You may be experiencing problems when trying to use Mobile Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available.
Services Impacted: Telstra Mobile Data and Voice
Incident Information: Telstra technicians are currently working to restore the impacted services. This outage occurred due to site failure. We will continue to provide updates as Telstra provides them.
Next Update: When next available
Incident Information: There is a current Telstra Mobile local outage affecting ALLIGATOR CREEK, BROOKHILL, CLUDEN, CORAL SEA, JULAGO, MOUNT ELLIOT, MOUNT STUART, MURRAY, NOME, OAK VALLEY, ROSENEATH, STUART, 4740, 4800, 4811, 4814, 4816, QLD. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 923464)
Services Impacted: Mobile Data and Voice
Incident Information: Telstra technicians are currently working to restore impacted services. The outage has been identified as being caused by a cable cut leading to service failure for some services. Telstra will continue to provide regular updates.
Next Update: When next available
Incident Information: There is a current 4G outage in ALDAVILLA, AUSTRAL EDEN, BELLIMBOPINNI, BELMORE RIVER, BURNT BRIDGE, COLLOMBATTI, CRESCENT HEAD, DONDINGALONG, EAST KEMPSEY, EUROKA, FREDERICKTON, GLADSTONE, GREENHILL, HAMPDEN HALL, HAT HEAD, KEMPSEY, KINCHELA, KUNDABUNG, OLD STATION, POLA CREEK, SOUTH KEMPSEY, VERGES CREEK, WEST KEMPSEY, YARRAVEL, 2440, 2441, NSW. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 922273).
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current 4G outage in ALDAVILLA, AUSTRAL EDEN, BELLIMBOPINNI, BELMORE RIVER, BURNT BRIDGE, COLLOMBATTI, CRESCENT HEAD, DONDINGALONG, EAST KEMPSEY, EUROKA, FREDERICKTON, GLADSTONE, GREENHILL, HAMPDEN HALL, HAT HEAD, KEMPSEY, KINCHELA, KUNDABUNG, OLD STATION, POLA CREEK, SOUTH KEMPSEY, VERGES CREEK, WEST KEMPSEY, YARRAVEL, 2440, 2441, NSW. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 922272)
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current 4G outage in BURONGA, GOL GOL, IRYMPLE, MILDURA, NICHOLS POINT, 2738, 2739, 3498, 3500, 3501, NSW, VIC. You may be experiencing problems when trying to use Data and Voice on your Telstra Mobile service. Our third party vendors are investigating and further updates will be posted as they become available. (NEADVICE 922368)
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra 4G Mobile Outate affecting BURONGA, CARDROSS, GOL GOL, IRYMPLE, MALLEE, MILDURA, MONAK, NICHOLS POINT, PARINGI, RED CLIFFS, TRENTHAM CLIFFS, WENTWORTH, 2648, 2738, 2739, 3496, 3498, 3500, 3501, NSW, VIC. You may be experiencing problems when trying to use 4G Data and Voice on your Telstra Mobile service. This outage was previously closed by Telstra, but has re-occurred. Telstra are investigating and further updates will be posted as they become available.
Incident Information: There is a current Mobile Outage affecting Augusta - Margaret River - Busselton, WA . You may be experiencing problems when trying to use Mobile Data and Mobile Voice on your Optus Mobile service. Optus are investigating and further updates will be posted as they become available. (CS1830304).
Services Impacted: Mobile Data and Voice
Next Update: 17/09/2025 01:20:06 AEST
Incident Information: There is a current Telstra Mobile outage affecting Ampilatwatja, 0872, NT. You may be experiencing problems when trying to use Mobile Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available. (NEADVICE 921399)
Services Impacted: Mobile Data and Voice
Next Update: When available
Incident Information: There is a current Telstra Mobile service outage in CURLEW WATERS, EUABALONG, EUABALONG WEST, LAKE CARGELLIGO, MURRIN BRIDGE, 2672, 2877, NSW. You may be experiencing problems when trying to use Mobile Data and Voice on your Telstra Mobile service. Telstra are investigating and further updates will be posted as they become available.. (NEADVICE 921284)
Services Impacted: Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current NBN outage in KATHERINE EAST, TIWI of the NT, affecting postcodes 0810 & 0850. You may be experiencing problems when trying to connect or use your internet service. Our Engineers are investigating and further updates will be posted as they become available. (Ref: CONEN 2341221)
Services Impacted: NBN
Next Update: 05 Sep 2025 18:30 AEST
Incident Information: There is a current Telstra 4G Mobile service outage affecting BALD HILLS, BEGA, BERRAMBOOL, BLACK RANGE, BOURNDA, BROADWATER, BUCKAJO, CANDELO, COOPERS GULLY, EDEN, FROGS HOLLOW, GREIGS FLAT, KAMERUKA, KANOONA, KINGSWOOD, LOCHIEL, MERIMBULA, MILLINGANDI, MIRADOR, MYRTLE MOUNTAIN, PAMBULA, PAMBULA BEACH, SOUTH PAMBULA, SOUTH WOLUMLA, TOOTHDALE, TURA BEACH, WOLUMLA, YELLOW PINCH, 2340, 2472, 2473, 2548, 2549, 2550, 2551, 2747, NSW. Telstra technicians are currently working to restore impacted services. (NEADVICE 918137)
Services Impacted: 4G Mobile Data and Voice
Next Update: When next available
Incident Information: There is a current Telstra 4G service outage due to site failure affecting BROKEN RIVER, CREDITON, EUNGELLA, EUNGELLA DAM, EUNGELLA HINTERLAND, FINCH HATTON, NETHERDALE, OWENS CREEK, PINNACLE, 4741, 4756, 4757, QLD. You may be experiencing problems when trying to use Data and Voice over Telstra 4G Mobile services. Telstra technicians are currently working to restore impacted services, and further updates will be posted as they become available. (NEADVICE 917992)
Services Impacted: 4G Mobile
Next Update: When next available
Incident Information: There is a current Telstra 4G service outage due to site failure affecting BOWLING ALLEY POINT, DUNCANS CREEK, DUNGOWAN, GAROO, HANGING ROCK, LOOMBERAH, MULLA CREEK, NUNDLE, WOOLOMIN, 2340, 2352, NSW. You may be experiencing problems when trying to use Data and Voice over Telstra 4G Mobile services. Telstra technicians are currently working to restore impacted services, and further updates will be posted as they become available. (NEADVICE 917992)
Services Impacted: 4G Mobile
Next Update: When next avaliable
Incident Information: There is a current 4G service outage due to site failure incident that may cause problems when trying to use 4G Telstra Services in CALLCUP, CROWEA, NORTHCLIFFE, 6260, 6262, WA. (NEADVICE 917584)
Services Impacted: 4G Data and Voice
Incident Information: The Telstra 4G service outage is due to site failure. Current localities affected are BOORARA BROOK, CROWEA, MEERUP, NORTHCLIFFE, WINDY HARBOUR, 6262, WA. Telstra technicians are currently working to restore impacted services.
Services Impacted: 4G Data & Voice
Next Update: When available
Incident Information: There is a current 4G service outage due to site failure incident that may cause problems when trying to use 4G in State: WA, Locality: BENGER, BINNINGUP, BRUNSWICK, COOKERNUP, HARVEY, MORNINGTON, MYALUP, PARKFIELD, UDUC, WARAWARRUP, WELLESLEY, WOKALUP, YARLOOP Postcode:6218, 6219, 6220, 6221, 6223, 6224, 6233
Services Impacted: 4G
Next Update: When next available